Point of sale

The counter, on the same stock as everything else

Talk to us about the counter

A sale at the till moves the same inventory a warehouse pick moves and posts to the same ledger an invoice posts to. The counter is not a separate system that reports in later — it is the same system, at the front of the shop.

An Odoo point of sale register with an order in progress.
The till

An interface a new cashier can be left alone with

Products by category, search that finds them, barcode and scale input, and a screen laid out for one hand and a queue rather than for a mouse and a quiet afternoon.

Odoo's point of sale interface.
Payment

Cash, card and split, reconciled the same night

Multiple methods on one sale, terminals talking to the till rather than sitting beside it, and a session close that produces figures accounting can take without retyping.

The Odoo payment screen offering cash, card and customer account.
One catalogue

The shop, the site and the till selling the same stock

One product list, one set of prices and one stock figure behind the counter, the online shop and the sales desk — so nothing is sold twice because two systems disagreed.

The Odoo online shop listing the same catalogue the till sells from.
Order preparation

Orders reach the back, and come back ready

An order placed at the till or on the site arrives at the kitchen or the stockroom as a ticket, moves from to-pick to ready as it is worked, and tells the counter when to hand it over.

Odoo point of sale order tickets moving from to-pick to ready.
Table service

Floors, tables and orders that hold while service runs

A floor plan that matches the room, orders paused and resumed per table, notes reaching the kitchen and a bill split however the table wants it split.

An Odoo restaurant floor plan.

Screenshots show the Odoo interface, captured from Odoo's public demo database or published by Odoo S.A. at odoo.com — not Rkieh Productions client systems. Odoo is a trademark of Odoo S.A. Rkieh Productions is an Odoo partner and implements and configures Odoo for its clients; what any given system does depends on edition, enabled modules, hardware and the agreed solution design.

In scope

What the module covers

The parts of the counter this work configures, and what each one is responsible for once it is running.

Multi-device operation

Several tills on one session, on the hardware the shop already has — desktop, tablet or phone.

Offline sync

The till keeps selling when the connection drops and reconciles what it took when the line returns.

Barcode and scales

Scanners and weighing equipment read straight into the sale rather than into somebody's memory.

Cashier control

Who may discount, who may refund and who may open the drawer, decided by role rather than by seniority.

Invoicing

A customer who needs an invoice gets one at the till, posted to the same accounts as every other sale.

Loyalty and promotions

Points, rewards and discounts applied at the counter, on the same customer record the order desk already uses.

When the line drops

A till that stops selling closes the shop

ERP and business operations

Connections fail, and a counter cannot wait for one. The till holds the session locally and keeps taking money, then reconciles what it took once the connection is back — which is the difference between a bad ten minutes and a closed door.

An Odoo restaurant register mid-order, with course notes on the ticket.
Connected

What the counter is wired to

A till that does not reach the rest of the business is a drawer with a screen on it. These are the joins that make it a system.

Inventory

A sale moves stock in the same place a delivery does, at the location it was actually sold from.

Accounting

Sessions post to the ledger at the taxes and accounts configured, not as a monthly summary somebody assembles.

Customers

The person at the counter is the same record as the person on the sales order and the invoice.

Products and pricing

One catalogue, one set of price lists, applied wherever the sale happens.

Employees

Cashiers identified on the record, with what they are permitted to do following their role.

The online shop

Click and collect, returns to store, and one stock figure underneath both.

What changes

Four things the counter stops doing

Reconciling two stock figures

The till and the warehouse read the same number.

Keying the day into accounts

The session posts itself, at the taxes it was taken on.

Stopping when the line drops

The till keeps trading and catches up afterwards.

Trusting rather than controlling

Discounts, refunds and voids are permissions, not habits.